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Posted by Anonymous on 02/09/2008
Whatever you do, don't go to Wagamama. Aside from the sleek environ, there are no positives to this international ramen house. The food is tremendously poor, failing to any type of definitive flavor for your taste palette, and instead jams together too many ingredients in making a bowl of unidentifiable mush. Moreover, all items on the menu are entrees but not sized as one, and are priced like entrees too of course, running from $9-$15 for a bowl of $0.30 ramen. You will leave there hungry, ripped off, and vowing never to return.
Posted by Anonymous on 08/07/2007
Was there last night for son's 19th birthday. We were quickly seated (waiting area is VERY small), and as noted, waitress was difficult to understand. Wait staff uses handheld devices to take orders and also writes them on each diner's placement. We were warned that 'dishes are made in different parts of the kitchen and come out when they're ready'. (dish presentation can't be coordinated?) Family members who orderd ramen soup were served immediately; appetizers came midway through _their_ meal, my pan-fried noodles came 15 minutes after ramen noodles, and the son who also ordered pan-fried noodles got his meal when everyone else was finished! Large party seated after us was served before my son. No satisfactory explanation for the delay in serving my son's meal, refills on the complimentary green tea (no teapot for the table!) were slow in coming and the empty tea cups were not noted by the multiple servers (in fact, I think the resulting poor service we experienced is more due to the multiple servers than to incompetence - a server who has sole responsibility for a table might be quicker to notice that someone's placement is missing the meal!)Food was not up to expectations - my son got a large wedge of red onion in his dish and few pieces of chicken, and my vegetarian yakisoba was rather light on the vegetables, broth in the ramen noodles had a soapy off-flavor and was not as rich as I expected. Not fun. Disorganized service. Noisy. Not going back.
Posted by Lisa M. on 06/08/2007
Our party of six were mighty hungry and took a tour of starters, all were tasty but the duck gyoza and the grilled asparagus were real standouts! The drinks selections were nice- juice for the non-drinkers balance choices of beer and wine. Would have liked an option of one chilled sake which is my current preference. We had the seafood ramen, ebi and chicken chilli men dishes and the katsy curry. All were well prepared flavorful and just the right size. The staff seems to have settled in and were pleasant and responsive. The seating line moved quickly and our starter dishes were delivered shortly after we ordered. Welcome to the US Wagamama- good eats.
Posted by Anonymous on 06/03/2007
I have never been to wagamama, but this place was fun. We had a group of 6 and they took great care of us. We were seated pretty quick for a large party on a Friday night. I had the chicken kare lomen and it was yummy! I think wagamama might be the only reason I will go to Faneuil Hall!
Posted by Sulli on 05/08/2007
I've been to Wagamama in London and couldn't wait to try the Boston location when I heard it was opening. Went the other day for lunch. There was a short line/wait. Had the chicken curry dish with rice and a fresh juice. The food came very fast and had a pleasant waiter.
Posted by Linda on 05/07/2007
I have been to the London and Sydney restaurants and enjoyed devouring a big bowl of delicious ramen. However, I just tried the new Wagamama Boston (5/7) and the food was delicious but service was shocking. Given the newness of the location, I wanted to be kind but kitchen and staff need to work on delivery. My friend had asked for no mushrooms in her dish and the kitchen did not fulfil the request. Instead, the waitress had the nerve to come to the table and ask if my friend is allergic to mushrooms, my friend said no and so she plopped the dish with mushroom, completely ignoring her preference. While, I was waiting another 15 minutes for my meal (even though the waitress walked by several times to see emptiness in front of me) I had to flag her down to say that I was still waiting. Five minutes later, meal finally arrived but mood has already past. Manager did nothing. I love Wagamama but I hope in the future that I will have a better experience...
Posted by Anonymous on 05/06/2007
I went there for dinner, the long line moved quickly since they seat communal style. Our server was friendly, but it was really hard to hear her speak or for her to hear us. Mostly, we pointed to the menu and she jotted down the numbers on our placemats. Four of us shared 3 different gyozas to start. The duck ones were a big disappointment. They were flavorless and deep-fried. The chicken and veggie gyozas were much better as they were pan-fried. We asked the server who brought our gyozas to bring us some small plates as we're sharing the apps, she could only wrangle one for the 4 of us! Our noodles were pretty tasty. One of my friends didn't expect his chili beef ramen to be sour and the veggies raw. My teriyaki steak soba was very good. The steak was cooked nicely and the noodles and veggies were well cooked and seasoned. All in all I'd go again for the fun of it.