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Posted by Natalie on 04/04/2013
When I was holidaying in Boston I went to Wagamama with my boyfriend and we both really loved it! The menu can look confusing but once you spend a bit of time studying it you get to grips with it. I ordered the Chicken Tama Rice with courgettes and mushrooms in a oyster and ginger wine sauce. It was absolutely delicious and I have ordered this meal several times in other Wagamama restaurants since. The service was prompt and our waitress was very kind checking our food and drinks were OK. I don't think the prices are too bad, but my boyfriend and I actually went there as mystery diners so we got our meal reimbursed. Wagamama are a client of HospitalityGEM who offer mystery dining at a variety of different restaurants internationally. So I was able to be a mystery diner at Wagamama in Boston when I was there on holiday. Our meal was reimbursed in exchange for a report on our dining experience. I would highly recommend Wagamama Boston to anyone and I would also recommend becoming a mystery diner with HospitalityGEM as well.
Posted by B. Jenny on 05/08/2012
No matter how much language about "freshness" you pack around it, "We can't be arsed to pace your meal" should not be a philosophy or point of restaurant pride. The food's pretty tasty, but the only way I'll eat here is if I'm alone, or is my whole table is sharing everything. I UTTERLY REFUSE to start eating while someone else at my table has not been served yet, and I simply cannot imagine a restaurant trying to act like that is a reasonable way for companions to dine together. APPALLING affront to basic civility.
Posted by Martin M. on 01/29/2012
The menu is a combination between english and japanese and european food. Oh yeah and indian food too! I had a curry (indian) with rice (asian) and some ugly english potato cakes (english) together with a salad (french sauce). The food was not even close FRESH. And why can't they start cooking one meal first to serve it ALL Together? Price was OKAY but not for that food quality. The Ramen was also watery... No salt nothing.
Posted by Kenmore Girl on 06/07/2010
I ate at the Faneuil Hall Wagamama only once. I went there on a not-too-busy weeknight and was seated immediately, then ignored for 25 minutes. I had only good experiences at the Prudential Wagamama, so I stayed, waiting for the waitress. She finally took my order and it took another ten minutes for a glass of water to appear. Food arrived shortly after the water did. I looked around, and waitress was mostly talking with other servers. There was a group next to me that asked another server for their tab. I usually order dessert, but the waitress never came back, so I calculated what I owed for dinner, and left the payment in cash on the table, plus a small tip.
Posted by Foodiologis on 07/29/2009
Service: Staff were not quite attentive, taking them more than 3 min to seat us while there was only 2-3 groups of customers in the restaurant... I don't quite understand why they marked down the order on the dining table with chalk, I found that was quite unsanitary since it flied everywhere... The appetizer I ordered was definitely overpriced. $6 for a few pieces of calamari.. not worth it.. Ramen noodles were OK, if you're looking for authentic japanese ramen, this is not the place for you.. it's pretty westernized I have to say.. but noodles tasted good overall..
Posted by disappointed dad on 05/09/2008
We heard about the great restaurant and made an evening of it with our kids and a friend. When we arrived, we were plesantly surprised that the restaurant was well-attended on a rainy evening, but not overcrowded. We were seated immediately and they brought 2 high-chairs for our preschooler and toddler. This is where the problem came in: The tables are about 3 inches higher than the standard dinnertable, but the highchairs are the standard restaurant style wooden ones. That left our toddler with her eyes at table-height. Not exactly conducive to self-feeding. They wouldn't let us stack 2 chairs together, which would have achieved an acceptable height. We left.
Posted by Anonymous on 02/29/2008
I found the food very similar to the one in London. It did not have the same fun inclusive atmosphere, but I think that's more a statement of Boston than this restaurant.