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Posted by Jason on 12/31/2007
Never in my life have I walked out of a restaurant without leaving a tip. Until tonight. As a direct result of this evening's events at The Publick House in Brookline, my party of five walked out having paid five cents above our $128.05 bill, simply because none of us had anything smaller than a dime. I was with four friends this evening, and we thought we would check out The Publick House's trivia night tonight, as we enjoy trivia nights and, up until now, also enjoyed The Publick House. Trivia began between 8:15 and 8:30. After the first question, we were informed by our server that since there was a long wait, they needed the table, as we were finished with dinner. Our table had been cleared just about five or ten minutes prior, and we still had beer in our glasses. Never did they ask if we wanted dessert, after dinner drinks, coffee, more beer - nothing. Basically, we were handed the bill and recommended that if we wished to stay for trivia and keep drinking, we could do so at the bar. Up until this point, it was a pleasant evening. Everyone was happy, polite, and undemanding. We all agreed that this just wasn't right, and I went to speak with the host, who promptly dispatched me to manager. I explained to the manager where we were sitting, when we arrived, what we had been consuming and that we planned to continue consuming. He reaffirmed that if we wished to stay, we could do so at the bar because of their two hour wait. We did not wish to stay. We paid and walked out. While I understand that turning tables is not only the recipe to clearing a two hour wait list, but also adding revenue for the evening, I feel that their decision was quite short-sighted by displacing customers that had spent over $30 at the bar, almost $130 (up until that point) at the table, and an undetermined amount of additional after-dinner drinking revenue, not to mention the now sacrificed good will inherent with keeping loyal customers happy.
Posted by Anonymous on 12/15/2007
The selection of beers here is worth driving across the state for, and the owners know it -- they seem to love their beer more than their customers. Because of this, they impose patron-unfriendly seating policies (they won't seat you if your whole party isn't there yet - even if there are plenty of empty tables, and if the place is full, instead of taking your name and letting you sit at the bar they'll make you stand in line) and the waitstaff are often downright rude. The food is pretty good but sometimes not worth the prices. This used to be an unpretentious and cozy Irish pub with great food called Anam Cara - the transformation into a destination for beer snobs is unfortunate for those who liked the friendly and welcoming atmosphere and comfort food on the menu.
Posted by WH on 09/27/2007
The worst mussels I have ever eaten--sour and bitter. The calimari was good though. Lots of beer but very expensive and crowded with dimwit college girls and a few puffy frat boys. What a fun evening--and a hell of a bill. Oh yeah--fakie Irish kit-bar. Ick.
Posted by beer guy on 11/30/2006
After waiting for an hour in line we finally got our seat in the busy diningroom. even though we were in the middle of the room we felt very comfy and not bothered by others around us. The beer here is top notch. many Belgians and hard to find beers. By far the best selection in Boston. Sunset may have more taps but the beer there is always stale.(at least the good beers I have tried there). The food is always outstanding and reasonably priced. The new Belgian section of the menu is fantastic. many clasic belgian dishes. all the food is prepared with beer. The service was a little slow but understandable given the crowd and how packed the place was. I highly reccomend a trip the the Publick House!
Posted by Anonymous on 04/15/2006
Not only do they have one of the more interesting beer lists around (and it's gotta be one of the biggest too), they're food is way better than you're typical "pub food." Staples like burgers and salads are top-notch; the mac and cheese is a must try; but they have some really great entre meals and specials too. The beer list can be overwhelming - ask your server for help if needed.
Posted by Anonymous on 02/24/2006
Eclectic and expansive beer selection. good comfort food. prices are very reasonable. fun atmosphere.